Privacy Policy
Last Updated: April 22, 2026
Welcome to ShadowSkins. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy describes how ELAYWAVE Sp. z o.o. ("we", "us", or "our") collects, uses, processes, and protects your information when you visit our website (shadowskins.com) and use our services to purchase Counter-Strike 2 skins.
By using our Website, you agree to the collection and use of information in accordance with this policy.
1. Data Controller
For the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws, the Data Controller is:
ELAYWAVE Sp. z o.o.
Address: Łucka 15, 00-842 Warszawa, Polska
KRS: 0001229510
NIP: 5273210414
REGON: 544278330
If you have any questions regarding your data or this policy, please contact our privacy team at: privacy@shadowskins.com.
2. Information We Collect
To provide a seamless shopping experience and ensure the successful delivery of digital items (skins), we collect the following types of information:
A. Personal Identification Information
Contact Data: Your email address, provided when you create an account or make a purchase.
Identity Data: Name or nickname used for transaction identification.
Steam Profile Information: To facilitate the delivery of skins, we may require your Steam Trade URL or Steam ID. This information is strictly used to identify your trading account and ensure the item reaches you.
B. Transaction and Payment Data
- Order Details: Information about the skins you purchased, the date of transaction, and the amount paid.
- Payment Information: All payments are processed via secure credit card gateways. ShadowSkins does not store your full credit card numbers or CVV codes. Such sensitive data is handled directly by our third-party payment processors under high-security standards.
C. Technical and Usage Data
- Log Files: IP address, browser type, Internet Service Provider (ISP), date/time stamps, and referring/exit pages.
- Cookies and Tracking: We use cookies to enhance your experience, remember your shopping cart, and analyze website traffic.
3. Legal Basis for Processing Data
We process your data under the following legal frameworks:
- Performance of a Contract: To process your orders, deliver skins to your Steam account, and manage your account.
- Legal Obligation: To comply with tax, accounting, and regulatory requirements in Poland and the EU.
- Legitimate Interest: To prevent fraudulent transactions, improve our website services, and ensure the security of our users.
- Consent: Where you have explicitly opted-in to receive marketing communications.
4. How We Use Your Information
We use your data for the following purposes:
- To facilitate the purchase and delivery of Counter-Strike 2 skins.
- To communicate with you regarding order status, updates, or support requests.
- To process payments and prevent fraudulent activity.
- To maintain and improve the functionality and security of our website.
- To comply with legal and regulatory obligations.
5. Data Retention Period
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy:
- Account Information: Retained as long as your account is active.
- Transaction Records: Retained for the period required by Polish tax and commercial laws (typically several years).
- Support Correspondence: Retained to ensure we can resolve any follow-up issues regarding your previous orders.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal identification information to others. We may share data only in the following circumstances:
- Service Providers: With trusted third-party partners who assist us in operating our website (e.g., payment processors and email delivery services), provided they agree to keep this information confidential.
- Legal Requirements: If required by law, or in response to valid requests by public authorities (e.g., a court or a government agency).
7. Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:
- Right to Access: You can request copies of your personal data held by us.
- Right to Rectification: You can request that we correct any information you believe is inaccurate.
- Right to Erasure ("Right to be Forgotten"): You can request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You can request that we limit how we use your data.
- Right to Data Portability: You can request that we transfer your data to another organization or directly to you.
- Right to Object: You have the right to object to our processing of your personal data.
To exercise any of these rights, please contact us at privacy@shadowskins.com.
8. Security of Your Data
We implement industry-standard security measures (including SSL encryption) to protect your information during transmission and storage. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Privacy Policy
ShadowSkins reserves the right to update this Privacy Policy at any time. Any changes will be reflected by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us:
Email: privacy@shadowskins.com