Terms of Service
Last Updated: April 22, 2026
1. Introduction and Acceptance of Terms
This document constitutes a legally binding agreement (the "Agreement") entered into between you ("User", "you", or "your") and ELAYWAVE Sp. z o.o. ("Company", "we", "us", or "our").
By accessing, browsing, or utilizing the services provided on shadowskins.com (the "Website"), you acknowledge that you have read, understood, and agreed to be bound by the terms and conditions contained herein. If you do not agree with any part of these Terms, you are expressly prohibited from using the Website and must terminate your use of our services immediately.
2. Definitions
For the purposes of this Agreement, the following terms shall have the meanings set forth below:
- "Company" refers to ELAYWAVE Sp. z o.o., a company registered in Poland under KRS: 0001229510.
- "Service" refers to the e-commerce platform provided by ShadowSkins for the retail sale of digital Counter-Strike 2 skins.
- "User" refers to any individual or entity accessing the Website, whether as a guest or a registered account holder.
- "Skins" refers to the digital items (Counter-Strike 2 cosmetic items) offered for sale on the Website.
- "Steam Platform" refers to the software and ecosystem provided by Valve Corporation, which is used for the delivery of Skins via trade offers.
- "Trade URL" refers to the unique web address provided by a User to facilitate the automated delivery of Skins.
3. Scope of Service (Non-Marketplace Clause)
ShadowSkins operates exclusively as a retailer of digital goods.
- Retail Model: We sell skins directly from our own inventory to the User.
- No Marketplace Functionality: The Website does not function as a marketplace, peer-to-peer (P2P) trading platform, or auction house. Users are strictly prohibited from attempting to list, advertise, or sell their own items through our interface.
- Inventory Limitation: Our service is limited to the purchase of available stock held by the Company.
4. User Eligibility and Account Obligations
By using the Website, you represent and warrant that:
- You are at least 18 years of age or have reached the age of majority in your jurisdiction.
- You possess the legal authority to enter into this binding Agreement.
- Your Steam account is in good standing and is not subject to any trade restrictions, bans, or community suspensions.
Account Security: You are solely responsible for maintaining the confidentiality of your ShadowSkins account credentials and for all activities that occur under your profile. Any unauthorized use of your account must be reported to us immediately via our contact form or at privacy@shadowskins.com.
5. Purchase and Payment Terms
5.1. Pricing and Currency
All prices displayed on the Website are subject to change without notice. Prices are listed in the currency specified on the product page. The Company reserves the right to adjust pricing based on market fluctuations of digital assets.
5. and2. Payment Processing
- Accepted Methods: Payments are processed exclusively via credit cards through our secure third-party payment gateways.
- Authorization: By initiating a purchase, you authorize us to charge the specified amount to your designated credit card.
- Security: We do not store sensitive payment data such as CVV or full card numbers. All transaction processing is handled by PCI-DSS compliant providers.
5.3. Order Cancellation and Errors
In the event of a technical error where a skin is listed at an incorrect price, the Company reserves the right to cancel any orders placed for that item. In such cases, a full refund will be issued to the original payment method.
6. Delivery Process and User Responsibility
The delivery of Skins is performed via the Steam Trade system. The success of this delivery depends heavily on the accuracy of information provided by the User.
6.1. Mandatory Requirements for Delivery
To ensure successful delivery, the User must:
- Provide a valid, active, and publicly accessible Steam Trade URL.
- Ensure that their Steam Inventory visibility is set to "Public".
- Ensure that their account is not currently in a "Trade Cooldown" period imposed by Steam Guard.
6.2. Disclaimer of Delivery Failure
ShadowSkins shall NOT be held liable for any failure to deliver skins resulting from:
- An incorrect or expired Trade URL provided by the User.
- The User’s Steam inventory being set to "Private".
- Any trade restrictions, bans, or technical locks on the User's Steam account.
- Delays caused by the Steam API or Valve Corporation infrastructure.
7. Prohibited User Conduct
Users agree that they shall not engage in any activity that:
- Interferes with the security, integrity, or performance of the Website.
- Utilizes automated software (bots, spiders, scrapers) to harvest data from our inventory or pricing.
- Involves fraudulent activities, including but not limited to "Chargeback Fraud" (disputing a legitimate transaction after receiving the item).
- Violates any local, national, or international laws or regulations.
Violation of these terms may result in the immediate termination of your account and the forfeiture of any pending orders.
8. Intellectual Property Rights
All content on the Website—including but not limited to text, graphics, logos, images, and software—is the exclusive property of ELAYWAVE Sp. z o.o. or its licensors. Nothing on this Website shall be construed as granting any license or right with respect to any copyright, trademark, or patent held by the Company.
9. Disclaimer of Warranties
THE WEBSITE AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. To the maximum extent permitted by law, ELAYWAVE Sp. z o.o. expressly disclaims all warranties of any kind, whether express or implied, including but not limited to:
- The accuracy or reliability of the information provided.
- The uninterrupted or error-free nature of the service.
- The fitness of the Skins for any particular purpose.
10. Limitation of Liability and Indemnification
10.1. Limitation of Liability
UNDER NO CIRCUMSTANCES SHALL ELAYWAVE SP. Z O.O., ITS DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. This includes, but is not limited to, loss of profits, loss of digital assets (Skins), loss of data, or any damages arising from the use of or inability to use the Website, even if we have been advised of the possibility of such damages.
10.2. Indemnification
You agree to indemnify, defend, and hold harmless ELAYWAVE Sp. z o.o. and its officers from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or in any way connected with:
- Your breach of these Terms of Service.
- Your use of the Website or your violation of any third-party rights.
- Any dispute regarding your Steam account or Steam trade history.
11. Termination of Service
The Company reserves the right, in its sole discretion, to terminate or suspend your access to the Website and all services without prior notice or liability, for any reason, including but not limited to a breach of these Terms or suspected fraudulent activity.
12. Force Majeure
ShadowSkins shall not be liable for any failure or delay in performing its obligations under this Agreement if such failure or delay is caused by events beyond our reasonable control, including but not limited to: acts of God, war, terrorism, labor disputes, pandemics, or significant technical outages/updates within the Steam platform or Valve Corporation's network.
13. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of Poland. Any legal action or proceeding arising under this Agreement shall be brought exclusively in the competent courts located in Warsaw, Poland.
14. Amendments to Terms
We reserve the right to modify these Terms at any time. We will notify users of any significant changes by updating the "Last Updated" date on this page. Your continued use of the Website following the posting of changes constitutes your acceptance of those changes.
15. Contact Information
For any questions, clarifications, or legal inquiries regarding these Terms, please contact us via: Email: privacy@shadowskins.com